Help Center / FAQ

We accept card payments with Visa, MasterCard and American Express. You can also choose to pay with PayPal. When selecting PayPal as payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Heathenbynature.com.

We ship worldwide!

We have been forced to remove certain countries from the shipping list since they have in each and every case presented problems for the customer. Please contact our customer support team for further information.

We have free worldwide shipping on all orders over 88 US Dollars. The shipping cost for smaller orders is the same around the globe - regardless of destination. The easiest way of checking shipping costs is through picking the currency of your liking in the top row, placing the items of your choosing in the basket and then proceeding to the Checkout. There you can see what the shipping ends up costing.

You will receive an order confirmation per email as soon as you have placed your order. Your order will be processed and dispatched within 1-5 business days. When your order has been shipped, you will receive an email with your tracking number.

We might be able to change your order if it hasn't been shipped yet. Please contact our customer support team as soon as possible and don't forget to include your order number.

Each case will be reviewed individually. However we will do our best to satisfy Heathen By Nature’s customers. You will be charged $10 on shipping fee if you want to exchange for different Viking shirts.

In case your order is noted as “Returned to sender”, please kindly email us at support@heathenbynature.com. Your package will be resent as soon as we receive it.

Heathen By Nature is an US based company. All of our Viking shirts and other Viking items like mugs or horns are produced and shipped from the US.


In case you check your tracking information and realize your order status was “delivered” however you have not received it yet, please contact your local UPS/USPS first for more information.
If your local UPS/USPS has no idea about your package, please contact us with your order number at support@heathenbynature.com, we will assist you further.
Please note that if you want a replacement for your missing order, you have to give Heathen By Nature support team your alternate address. We will not ship to an incorrect address again.

  • Orders shipping to US, UK, Canada: from $4.95
  • International Shipping: from $8.95
  • Lost packages will be refunded
  • Free shipping for order above $88.00

  • Orders shipping to US, UK, Canada: 7 – 10 working days
  • International Shipping: 14 – 20 working days

Yes you can cancel your order within 24 hours after the order was made. The order will not be canceled if it is put in production.

There are many ways to pay for your orders at Heathen By Nature. We have Sezzle or there is a section to choose to pay by credit card on Paypal website.

 
In that case, please don’t hesitate to inbox us at Heathen By Nature facebook: https://www.facebook.com/heathenbynature or our instagram: https://www.instagram.com/heathenbynature999/
We will check and update your tracking information will be updated as soon as possible.

That censored words is only to make it easier for Heathen By Nature team to do Facebook’s advertisement. Please don’t worry. The shirts you receive won’t be censored a single word.


It would be our pleasure to receive your words as well as your feedback pictures on our website.
Please visit our website heathenbynature.com and click on the shirts that you bought, then scroll down and you will see the “Write a review” part.

It’s great that you love our products such as our Viking tee/ Viking mask/ Viking cap and your feedback will mean a lot to us. Heathen By Nature team is trying to build a Norse Viking community and we spread our spirit through words on each shirts. Feedback like yours will help us constantly improve our service by knowing what we are doing right and what we can work on so that we can bring you the best Viking products.
You will get a discount code for your next order after submitting a picture on our website heathenbynature.com

We have a customer support team with more than 10 members so it’s really hard to work on phone. We need emails to store the conversations so all of Heathen By Nature staff can track the process.

Please email us first before you resend your package. The package will be resent to 1464 Dillard Heights Dr., Bethlehem, GA30620. Don’t forget to send us its tracking code and we will pay you back your money as soon as we receive the package.

Please send an email to support@heathenbynature.com to offer any form of business relationship.

That will be an awesome idea! Don’t hesitate to email us at support@heathenbynature.com for more information. 

Yes, absolutely. Please inbox/email us which design that you want to have on the front/back of the shirt. We’re more than happy to help you.

Sure you can. Please inbox/ email us which design that you want to have on the front and back of the shirt. Normally, Heathen By Nature double sided t-shirt will have HBN logo on the front and the main design on its back. *Please note that 2 sided Viking tee’s price will be $5 added up.

It depends on the order’s status. If your order is processing and has not been put in production yet, everything is possible. Once the order is put in production, we’re so sorry that we could not change your order anymore.

Unfortunately we do not offer ground or one-night shipping right now due to the shipping cost. We will update it when we have a deal on shipping cost with freight companies.

It would be our pleasure to receive any of your ideas or suggestion. Don’t hesitate to inbox us at
Facebook: https://www.facebook.com/heathenbynature or HBN instagram: https://www.instagram.com/heathenbynature999/ (You can search for our name Heathenbynature999 on instagram) 

All support is welcomed and most indeed appreciated at Heathen By Nature. It would be great to have you as a part of HBN team. 
Send us your portfolio at support@heathenbynature.com. We’re waiting for you brothers and sisters!

Our t-shirts come from 3 brands: Gildan/ Next Level/ American Apparel t-shirts. Gildan t-shirt will be the cheapest and American Apparel has the highest price. You can find American Apparel t-shirts at our Extremely High Quality t-shirts list.